Dr. Daniel M. Eves, D.M.D, M.S.
Specialists in Orthodontics for Children and Adults

Check out Tollgate Orthodontics on Yelp

500 Toll Gate Road
Warwick, RI 02886

20 Clinton Avenue
Jamestown, RI 02835

Mission & Office Policies

What You Should Know About Our Jamestown & Warwick Offices

Our mission at Tollgate Orthodontics is to provide our patients with the most contemporary and affordable orthodontic care, in a comfortable, family-oriented atmosphere that provides a positive orthodontic experience to children and adults. You will be impressed by our warm, fun, interactive setting that was designed with your comfort in mind.

Appointments and Scheduling Guidelines

Your scheduled appointment time has been reserved specifically for you. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

To help treatment progress quickly, please remember:

  • Our state-of-the-art treatment produces exceptional orthodontic care in less time and with fewer office visits. Fewer visits mean less scheduling problems.
  • Longer appointments are scheduled in the early morning to midday when the patient is fresh and not tired from a busy day. However, these longer morning appointments are infrequent.
  • School administrators recognize orthodontic appointments as excused absences.
  • If you miss or change your appointment on short notice, please reschedule as soon as possible. Missed appointments will make treatment longer.
  • Our goal is to see each patient at their scheduled time. Thus, late arrivals can cause a problem. To be fair, if you are late, we may need to reschedule your appointment or modify the amount of work planned for that appointment.

Payments and Policies

We offer several payment options to suit your family's needs. A bookkeeping courtesy is given for payment in full at the beginning of treatment. Interest-free payment plans are also available for your convenience. Orthodontic payments are due on the 1st of every month and each consecutive month until paid in full. A late fee of $10 will be applied on all accounts that are five days past due. Our monthly payment options include monthly credit/debit card drafts, online payments, or automatic checking account draft. The length of treatment varies, depending on the patient. Payment options do not correspond to the estimated treatment time. We simply provide them for your convenience.

Our fee includes the procedures performed in this office, one set of retainers and observations. Additional charges could be made for lost/broken appliances, in cases of non-cooperation, or lost/damaged retainers.

Insurance Policy and Guidelines

How does orthodontic insurance work?

In general, there are a wide range of agreements between insurance carriers and subscribers. Each contract offers a different benefit. Orthodontic insurance is different from regular dental insurance because the individual that is insured is allowed a lifetime maximum benefit for orthodontic services. The benefit is paid as a percentage of the treatment charges (the initial fee, monthly payments, diagnostic records, etc.), until the maximum benefit is reached. Insurance does not cover charges for lost or broken appliances.

How do we assist you with your insurance?

We provide flexible payment options and accept payment from your insurance company. Our financial coordinator will be glad to submit your insurance claims.

Please remember our primary financial relationship is with our patients or their families, not with an insurance company. We can make financial arrangements, based on your insurance benefit. Any outstanding balances must be paid by the patient or the patient’s family.

If you do not have orthodontic coverage, we will work with you to come up with a financial plan to fit your budget. Arrangements can be made for your monthly payments to be charged to your debit/credit card or automatic checking account draft.